Privacy Policy
Effective Date: 15 April 2025
Last Updated: 17 April 2025
At Clicko Pay (https://pay.clickohq.com), a service operated by Clicko Limited, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our client payment portal.
1. Who We Are
Clicko Pay is a secure client payment and billing management platform developed by Clicko Limited. Through Clicko Pay, clients can access and manage invoices, subscriptions, quotes, payments, and account preferences.
2. What Information We Collect
We collect the following types of information when you use Clicko Pay:
Personal Information: Name, email address, phone number, billing address, and company name.
Account Information: Login credentials (email and encrypted password).
Payment Details: Payment method (e.g., credit/debit card, bank details via Stripe, PayPal, Wise, GoCardless, etc.). We do not store card or sensitive payment information.
Activity Logs: IP address, login times, device information, and browser type.
Invoice & Subscription Data: History of transactions, quote requests, and subscription plans.
3. How We Use Your Information
We use your information to:
Process payments and manage invoices.
Provide secure account access.
Send notifications about billing, subscriptions, and platform updates.
Respond to support requests and inquiries.
Ensure compliance with legal and regulatory obligations.
Improve our platform and service experience.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. We may share data with:
Payment Processors (Stripe, PayPal, GoCardless) to facilitate transactions.
Trusted Service Providers (for hosting, security, and analytics) under strict data protection agreements.
Legal Authorities when required to comply with applicable laws or legal proceedings.
5. Data Security
We use industry-standard security measures to protect your data, including:
SSL encryption across the platform
Secure hosting environments
Strong password protocols and user authentication
Regular security monitoring and updates
6. Your Rights
Depending on your location, you have the right to:
Access your personal data
Correct or update your data
Request deletion of your account
Withdraw consent for marketing or communication
To exercise any of these rights, please contact us at: chat@clickohq.com
7. Cookies
Clicko Pay uses essential cookies to maintain session functionality and improve user experience. We do not use cookies for advertising or tracking without your consent.
8. Retention of Data
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can reach us at:
📧 Email: chat@clickohq.com
🏢 Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ